About Us
The Room801TM and adultmartTM brands are recognized as safe, welcoming and accepting retail environments for women, men and couples to gain knowledge of, understand and purchase high quality merchandise as it relates to sexual wellness and intimate relationship health.
Company Background
Room801 and adultmart are a female-owned company with Corporate Headquarters located in Cleveland, Ohio. The company is fully cohesive in manufacture, distribution, e-commerce and bricks-and-mortar retail operations across the United States. With dedicated, long-tenured employees both at a corporate and store-based level, the company excels at organic growth and continual on the job training.
Customer service excellence and advanced product knowledge have set Room801 and adultmart apart from the competition. A second factor is product selection. The company utilizes wholesale and retail sales figures to analyze price, product, and manufacturing trends. By carrying only the best available products at each price point, maximizing floor space, using specifically created planograms for consistency and focusing on the overall customer experience, Room801 and adultmart have now witnessed women make up for the majority of sales across the board.
Bricks-and-Mortar Retail Operations
The interior of each Room801 and adultmart retail location is thoughtfully designed to create a comfortable, relaxed environment for patrons. Special attention is given to lighting, soft/hard surfaces and product layout to ensure the comfort of every customer.
All employees are drug-screened and background checked and go through extensive training that includes, but is not limited to, product knowledge, customer interaction and management skills to further their chosen careers. The company is proudly able to say that there are fully qualified Sexual Health Educators on staff in some of our retail stores.
Community Outreach
Room801 and adultmart pride themselves in their dedication to being part of the community. Many of the company employees, both at a corporate and retail level, are involved in community-focused projects and events. As a company, the sponsorship of LGBTQ Pride and Sexual Education Events are imperative, just as are the donations of product made to Fire, Police and Military fundraisers. A dedicated event planner is on staff at the corporate office to handle all requests.